Wallet.. Keys.. Medical Record?!
Sure, it may sound a little far-fetched now; but the fact is many challenges that once prevented the concept of a PHR (Portable Health Record) from becoming a mainstream reality are gradually being...
View ArticleUse IT or Lose IT: Impacting Healthcare with Customer Experience
Buy low, sell high Possession is nine tenths of the law Location. Location. Location. These are timeless mantras with universal appeal that require no further explanation. Yet, with moderate accuracy,...
View ArticleAdobe reforms the experience of accessing health care
Last week, we launched the Adobe Digital Enterprise Platform (ADEP) for customer experience management (CEM) — a unified suite of solutions for managing multi-channel digital experiences that...
View ArticleCongratulations on deploying your new Health Insurance Exchange… Does it work?
When I press two fingers against my new digital watch after a good workout, it displays my heart rate within a few seconds. Similarly, there is a gauge in my car’s dashboard that tells me exactly how...
View ArticleHealth Payers and Providers Ease into the Era of Accountable Care
. A funny thing is happening on the way to health reform; the business of healthcare in the US is gradually coming of age. Although not without its share of trials and challenges, a developing trend...
View ArticleHighlighting Adobe Solutions at HIMSS 2012
. Private sector . Combining several of my favorite topics, including healthcare and technology, the 2012 HIMSS Conference and Exhibition continued its streak of record-breaking attendance with a final...
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